Seriously Useful Communication Skills!

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What Are Communication Skills, Really?

Superficially, communication is “conveying an idea to someone else”. But then again…

Superficially, painting is “covering some kind of surface in paint”, and yet, for some reason, the ceiling you painted at home is not regarded as equally “good painting skills” as Michaelangelo’s, with regard to the ceiling of the Sistine Chapel.

All kinds of “Dark Psychology” enthusiasts on YouTube, authors of “Office Machiavelli” handbooks, etc, tell us that good communication skills are really a matter of persuasive speaking (or writing). And let’s not even get started on “pick-up artist” guides. Bleugh.

Not to get too philosophical, but here at 10almonds, we think that having good communication skills means being able to communicate ideas simply and clearly, and in a way that will benefit as many people as possible.

The implications of this for education are obvious, but what of other situations?

Conflict Resolution

Whether at work or at home or amongst friends or out in public, conflict will happen at some point. Even the most well-intentioned and conscientious partners, family, friends, colleagues, will eventually tread on our toes—or we, on theirs. Often because of misunderstandings, so much precious time will be lost needlessly. It’s good for neither schedule nor soul.

So, how to fix those situations?

I’m OK; You’re OK

In the category of “bestselling books that should have been an article at most”, a top-tier candidate is Thomas Harris’s “I’m OK; You’re OK”.

The (very good) premise of this (rather padded) book is that when seeking to resolve a conflict or potential conflict, we should look for a win-win:

  • I’m not OK; you’re not OK ❌
    • For example: “Yes, I screwed up and did this bad thing, but you too do bad things all the time”
  • I’m OK; you’re not OK ❌
    • For example: “It is not I who screwed up; this is actually all your fault”
  • I’m not OK; you’re OK ❌
    • For example: “I screwed up and am utterly beyond redemption; you should immediately divorce/disown/dismiss/defenestrate me”
  • I’m OK; you’re OK ✅
    • For example: “I did do this thing which turned out to be incorrect; in my defence it was because you said xyz, but I can understand why you said that, because…” and generally finding a win-win outcome.

So far, so simple.

“I”-Messages

In a conflict, it’s easy to get caught up in “you did this, you did that”, often rushing to assumptions about intent or meaning. And, the closer we are to the person in question, the more emotionally charged, and the more likely we are to do this as a knee-jerk response.

“How could you treat me this way?!” if we are talking to our spouse in a heated moment, perhaps, or “How can you treat a customer this way?!” if it’s a worker at Home Depot.

But the reality is that almost certainly neither our spouse nor the worker wanted to upset us.

Going on the attack will merely put them on the defensive, and they may even launch their own counterattack. It’s not good for anyone.

Instead, what really happened? Express it starting with the word “I”, rather than immediately putting it on the other person. Often our emotions require a little interrogation before they’ll tell us the truth, but it may be something like:

“I expected x, so when you did/said y instead, I was confused and hurt/frustrated/angry/etc”

Bonus: if your partner also understands this kind of communication situation, so much the better! Dark psychology be damned, everything is best when everyone knows the playbook and everyone is seeking the best outcome for all sides.

The Most Powerful “I”-Message Of All

Statements that start with “I” will, unless you are rules-lawyering in bad faith, tend to be less aggressive and thus prompt less defensiveness. An important tool for the toolbox, is:

“I need…”

Softly spoken, firmly if necessary, but gentle. If you do not express your needs, how can you expect anyone to fulfil them? Be that person a partner or a retail worker or anyone else. Probably they want to end the conflict too, so throw them a life-ring and they will (if they can, and are at least halfway sensible) grab it.

  • “I need an apology”
  • “I need a moment to cool down”
  • “I need a refund”
  • “I need some reassurance about…” (and detail)

Help the other person to help you!

Everything’s best when it’s you (plural) vs the problem, rather than you (plural) vs each other.

Apology Checklist

Does anyone else remember being forced to write an insincere letter of apology as a child, and the literary disaster that probably followed? As adults, we (hopefully) apologize when and if we mean it, and we want our apology to convey that.

What follows will seem very formal, but honestly, we recommend it in personal life as much as professional. It’s a ten-step apology, and you will forget these steps, so we recommend to copy and paste them into a Notes app or something, because this is of immeasurable value.

It’s good not just for when you want to apologize, but also, for when it’s you who needs an apology and needs to feel it’s sincere. Give your partner (if applicable) a copy of the checklist too!

  1. Statement of apology—say “I’m sorry”
  2. Name the offense—say what you did wrong
  3. Take responsibility for the offense—understand your part in the problem
  4. Attempt to explain the offense (not to excuse it)—how did it happen and why
  5. Convey emotions; show remorse
  6. Address the emotions/damage to the other person—show that you understand or even ask them how it affected them
  7. Admit fault—understand that you got it wrong and like other human beings you make mistakes
  8. Promise to be better—let them realize you’re trying to change
  9. Tell them how you will try to do it different next time and finally
  10. Request acceptance of the apology

Note: just because you request acceptance of the apology doesn’t mean they must give it. Maybe they won’t, or maybe they need time first. If they’re playing from this same playbook, they might say “I need some time to process this first” or such.

Want to really superpower your relationship? Read this together with your partner:

Hold Me Tight: Seven Conversations for a Lifetime of Love, and, as a bonus:

The Hold Me Tight Workbook: A Couple’s Guide for a Lifetime of Love

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  • Stop Checking Your Likes – by Susie Moore

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    You might think this one’s advice is summed up sufficiently by the title, that there’s no need for a book! But…

    There’s a lot more to this than “stop comparing the worst out-takes of your life to someone else’s highlight reel”, and there’s a lot more to this than “just unplug”.

    Instead, Susie Moore discusses the serious underlying real emotional considerations of the need for approval (and even just acceptance) by our community, as well the fear of missing out.

    It’s not just about how social media is designed to hijack various parts of our brain, or how The Alogorithm™ is out to personally drag your soul through Hell for a few more clicks; it’s also about the human element that would exist even without that. Who remembers MySpace? No algorithm in those days, but oh the drama potential for those “top 8 friends” places. And if you think that kind of problem is just for young people 20 years ago, you have mercifully missed the drama that older generations can get into on Facebook.

    Along with the litany of evil, though, Moore also gives practical advice on how to overcome those things, how to “see the world through comedy-colored glasses”, how to ask “what’s missing, really?”, and how to make your social media experience work for you, rather than it merely using you as fuel. ← link is to our own related article!

    Bottom line: if social media sucks a lot of your time, there may be more to it than just “social media sucks in general”, and there are ways to meet your emotional needs without playing by corporations’ rules to do so.

    Click here to check out Stop Checking Your Likes, and breathe easy!

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  • The Fruit That Can Specifically Reduce Belly Fat

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    Gambooge: Game-Changer Or Gamble?

    The gambooge, also called the gummi-gutta, whence its botanical name Garcinia gummi-gutta (formerly Gardinia cambogia), is also known as the Malabar tamarind, and it even got an English name, the brindle berry.

    It’s a fruit that looks like a small pale yellow pumpkin in shape, but it grows on trees and has a taste so sour, that it’s usually used only in cooking, and not eaten raw which makes this writer really want to try it raw now.

    Its active phytochemical compound hydroxycitric acid (HCA) rose to popularity as a supplement in the US based on a paid recommendation from Dr. Oz, and then became a controversy as supplements associated with it, were in turn associated with hepatotoxicity (more on this in the “Is it safe?” section below).

    What do people use it for?

    Simply put: it’s a weight loss supplement.

    Less simply put: least interestingly, it’s a mild appetite suppressant:

    Safety and mechanism of appetite suppression by a novel hydroxycitric acid extract (HCA-SX) ← this talks more about the biochemistry, but isn’t a human study. Human studies have been small and with mixed results. It seems likely that (as in the rat studies discussed above) the mechanism of action is largely about increasing serotonin, which itself is a well-established appetite suppressant. Therefore, the results will depend somewhat on a person’s brain’s serotonergic system.

    We’ll revisit that later, but first let’s look at…

    Even less simply put: its other mechanism of action is much more interesting; it actually blocks the production of fat (especially: visceral fat) in the body, by inhibiting citrate lyase, which enzyme plays a significant role in fat production:

    Effects of (−)-hydroxycitrate on net fat synthesis as de novo lipogenesis

    More illustratively, here’s another study, which found:

    ❝G cambogia reduced abdominal fat accumulation in subjects, regardless of sex, who had the visceral fat accumulation type of obesity. No rebound effect was observed.

    It is therefore expected that G cambogia may be useful for the prevention and reduction of accumulation of visceral fat. ❞

    ~ Dr. Norihiro Shigematsu et al.

    Read in full: Effects of garcinia cambogia (Hydroxycitric Acid) on visceral fat accumulation: a double-blind, randomized, placebo-controlled trial

    As to why this is particularly important, and far more important than mere fat loss in general, see our previous main feature:

    Visceral Belly Fat (And How To Lose It)

    Is it safe?

    It has shown a good safety profile up to large doses (2.8g/day):

    Evaluation of the safety and efficacy of hydroxycitric acid or Garcinia cambogia extracts in humans

    There have been some fears about hepatotoxicity, but they appear to be unfounded, and based on products that did not, in fact, contain HCA (and were merely sold by a company that used a similar name in their marketing):

    No evidence demonstrating hepatotoxicity associated with hydroxycitric acid

    However, as it has a serotoninergic effect, it could cause problems for anyone at risk of serotonin syndrome, which means caution is advisable if you are taking SSRIs (which reduce the rate at which the brain can scrub serotonin, with the usually laudable goal of having more serotonin in the brain—but it is possible to have too much of a good thing, and serotonin syndrome isn’t fun).

    As ever, do check with your pharmacist and/or doctor, to be sure, since they can advise with regard to your specific situation and any medications you may be taking.

    Want to try some?

    We don’t sell it, but here for your convenience is an example product on Amazon

    Enjoy!

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  • Does Eating Shellfish Contribute To Gout?

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    It’s Q&A Day at 10almonds!

    Have a question or a request? We love to hear from you!

    In cases where we’ve already covered something, we might link to what we wrote before, but will always be happy to revisit any of our topics again in the future too—there’s always more to say!

    As ever: if the question/request can be answered briefly, we’ll do it here in our Q&A Thursday edition. If not, we’ll make a main feature of it shortly afterwards!

    So, no question/request too big or small 😎

    ❝I have a question about seafood as healthy, doesn’t eating shellfish contribute to gout?❞

    It can do! Gout (a kind of inflammatory arthritis characterized by the depositing of uric acid crystals in joints) has many risk factors, and diet is one component, albeit certainly the most talked-about one.

    First, you may be wondering: isn’t all arthritis inflammatory? Since arthritis is by definition the inflammation of joints, this is a reasonable question, but when it comes to classifying the kinds, “inflammatory” arthritis is caused by inflammation, while “non-inflammatory” arthritis (a slightly confusing name) merely has inflammation as one of its symptoms (and is caused by physical wear-and-tear). For more information, see:

    As for gout specifically, top risk factors include:

    • Increasing age: risk increases with age
    • Being male: women do get gout, but much less often
    • Hypertension: all-cause hypertension is the biggest reasonably controllable factor

    There’s not a lot we can do about age (but of course, looking after our general health will tend to slow biological aging, and after all, diseases only care about the state of our body, not what the date on the calendar is).

    As for sex, this risk factor is hormones, and specifically has to do with estrogen and testosterone’s very different effects on the immune system (bearing in mind that chronic inflammation is a disorder of the immune system). However, few if any men would take up feminizing hormone therapy just to lower their gout risk!

    That leaves hypertension, which happily is something that we can all (barring extreme personal circumstances) do quite a bit about. Here’s a good starting point:

    Hypertension: Factors Far More Relevant Than Salt

    …and for further pointers:

    How To Lower Your Blood Pressure (Cardiologists Explain)

    As for diet specifically (and yes, shellfish):

    The largest study into this (and thus, one of the top ones cited in a lot of other literature) looked at 47,150 men with no history of gout at the baseline.

    So, with the caveat that their findings could have been different for women, they found:

    • Eating meat in general increased gout risk
      • Narrowing down specific meats: beef, pork, and lamb were the worst offenders
    • Eating seafood in general increased gout risk
      • Narrowing down specific seafoods: all seafoods increased gout risk within a similar range
      • As a specific quirk of seafoods: the risk was increased if the man had a BMI under 25
    • Eating dairy in general was not associated with an increased risk of gout
      • Narrowing down specific dairy foods: low-fat dairy products such as yogurt were associated with a decreased risk of gout
    • Eating purine-rich vegetables in general was not associated with an increased risk of gout
      • Narrowing down to specific purine-rich vegetables: no purine-rich vegetable was associated with an increase in the risk of gout

    Dairy products were included in the study, as dairy products in general and non-fermented dairy products in particular are often associated with increased inflammation. However, the association was simply not found to exist when it came to gout risk.

    Purine-rich vegetables were included in the study, as animal products highest in purines have typically been found to have the worst effect on gout. However, the association was simply not found to exist when it came to plants with purines.

    You can read the full study here:

    Purine-Rich Foods, Dairy and Protein Intake, and the Risk of Gout in Men

    So, the short answer to your question of “doesn’t eating shellfish contribute to the risk of gout” is:

    Yes, it can, but occasional consumption probably won’t result in gout unless you have other risk factors going against you.

    If you’re a slim male 80-year-old alcoholic smoker with hypertension, then definitely do consider skipping the lobster, but honestly, there may be bigger issues to tackle there.

    And similarly, obviously skip it if you have a shellfish allergy, and if you’re vegan or vegetarian or abstain from shellfish for religious reasons, then you can certainly live very healthily without ever having any.

    See also: Do We Need Animal Products, To Be Healthy?

    For most people most of the time, a moderate consumption of seafood, including shellfish if you so desire, is considered healthy.

    As ever, do speak with your own doctor to know for sure, as your individual case may vary.

    For reference, this question was surely prompted by the article:

    Lobster vs Crab – Which is Healthier?

    Take care!

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  • Peaceful Kitchen – by Catherine Perez

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    The author, a keen cook and Registered Dietician with a Master’s in same, covers the basics of the science of nutrition as relevant to her recipes, but first and foremost this is not a science textbook—it’s a cookbook, and its pages contain more love for the art than citations for the (perfectly respectable) science.

    Mexican and Dominican cuisine are the main influences in this book, but there are dishes from around the world too.

    The recipes themselves are… Comparable in difficulty to the things we often feature in our recipes section here at 10almonds. They’re probably not winning any restaurants Michelin stars, but they’re not exactly student survival recipes either. They’re made from mostly non-obscure whole foods, nutritionally-dense ingredients at that, with minimal processed foods involved.

    That said, she does take a “add, don’t subtract” approach to nutrition, i.e. focussing more on adding in diversity of plants than on “don’t eat this; don’t eat that” mandates.

    If there’s any criticism to be levelled at the book, it’s that in most cases we’d multiply the spices severalfold, but that’s not a big problem as readers can always judge that individually; she’s given the basic information of which spices in which proportions, which is the key knowledge.

    Bottom line: if you’re looking to expand your plant-based cooking repertoire, this one is a fine choice.

    Click here to check out Peaceful Kitchen, and try some new things!

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  • Olive oil is healthy. Turns out olive leaf extract may be good for us too

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    Olive oil is synonymous with the Mediterranean diet, and the health benefits of both are well documented.

    Olive oil reduces the risk of heart disease, cancer, diabetes and premature death. Olives also contain numerous healthy nutrients.

    Now evidence is mounting about the health benefits of olive leaves, including from studies in a recent review.

    Here’s what’s in olive leaves and who might benefit from taking olive leaf extract.

    mtphoto19/Shutterstock

    What’s in olive leaves?

    Olive leaves have traditionally been brewed as a tea in the Mediterranean and drunk to treat fever and malaria.

    The leaves contain high levels of a type of antioxidant called oleuropein. Olives and olive oil contain this too, but at lower levels.

    Generally, the greener the leaf (the less yellowish) the more oleuropein it contains. Leaves picked in spring also have higher levels compared to ones picked in autumn, indicating levels of oleuropein reduce as the leaves get older.

    Olive leaves also contain other antioxidants such as hydroxytyrosol, luteolin, apigenin and verbascoside.

    Antioxidants work by reducing the oxidative stress in the body. Oxidative stress causes damage to our DNA, cell membranes and tissues, which can lead to chronic diseases such as cancer and heart disease.

    Are olive leaves healthy?

    One review and analysis combined data from 12 experimental studies with 819 participants in total. Overall, olive leaf extract improved risk factors for heart disease. This included healthier blood lipids (fats) and lowering blood pressure.

    The effect was greater for people who already had high blood pressure.

    Most studies in this review gave olive leaf extract as a capsule, with daily doses of 500 milligrams to 5 grams for six to 48 weeks.

    Another review and analysis published late last year looked at data from 12 experimental studies, with a total of 703 people. Some of these studies involved people with high blood lipids, people with high blood pressure, people who were overweight or obese, and some involved healthy people.

    Daily doses were 250-1,000mg taken as tablets or baked into bread.

    Individual studies in the review showed significant benefits in improving blood glucose (sugar) control, blood lipid levels and reducing blood pressure. But when all the data was combined, there were no significant health effects. We’ll explain why this may be the case shortly.

    Olive leaf tea in glass cup on counter, olive leaves in front of cup
    Olive leaves can be brewed into tea. Picture Partners/Shutterstock

    Another review looked at people who took oleuropein and hydroxytyrosol (the antioxidants in olive leaves). This found significant improvement in body weight, blood lipid profiles, glucose metabolism and improvements in bones, joints and cognitive function.

    The individual studies included tested either the two antioxidants or olive leaf incorporated into foods such as bread and cooking oils (but not olive oil). The doses were 6-500mg per day of olive leaf extract.

    So what can we make of these studies overall? They show olive leaf extract may help reduce blood pressure, improve blood lipids and help our bodies handle glucose.

    But these studies show inconsistent results. This is likely due to differences in the way people took olive leaf extract, how much they took and how long for. This type of inconsistency normally tells us we need some more research to clarify the health effects of olive leaves.

    Can you eat olive leaves?

    Olive leaves can be brewed into a tea, or the leaves added to salads. Others report grinding olive leaves into smoothies.

    However the leaves are bitter, because of the antioxidants, which can make them hard to eat, or the tea unpalatable.

    Olive leaf extract has also been added to bread and other baked goods. Researchers find this improves the level of antioxidants in these products and people say the foods tasted better.

    Sprig of olive leaves
    Olive leaves can taste bitter, which can put people off. But you can bake the extract into bread. Repina Valeriya/Shutterstock

    Is olive leaf extract toxic?

    No, there seem to be no reported toxic effects of eating or drinking olive leaf extract.

    It appears safe up to 1g a day, according to studies that have used olive leaf extract. However, there are no official guidelines about how much is safe to consume.

    There have been reports of potential toxicity if taken over 85mg/kg of body weight per day. For an 80kg adult, this would mean 6.8g a day, well above the dose used in the studies mentioned in this article.

    Pregnant and breastfeeding women are recommended not to consume it as we don’t know if it’s safe for them.

    What should I do?

    If you have high blood pressure, diabetes or raised blood lipids you may see some benefit from taking olive leaf extract. But it is important you discuss this with your doctor first and not change any medications or start taking olive leaf extract until you have spoken to them.

    But there are plenty of antioxidants in all plant foods, and you should try to eat a wide variety of different coloured plant foods. This will allow you to get a range of nutrients and antioxidants.

    Olive leaf and its extract is not going to be a panacea for your health if you’re not eating a healthy diet and following other health advice.

    Evangeline Mantzioris, Program Director of Nutrition and Food Sciences, Accredited Practising Dietitian, University of South Australia

    This article is republished from The Conversation under a Creative Commons license. Read the original article.

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  • Correct An Upper Spine Hump (Simple Stretch & Exercise)

    10almonds is reader-supported. We may, at no cost to you, receive a portion of sales if you purchase a product through a link in this article.

    Generally called a neck hump in this video, it can be in the cervical (neck) vertebrae or it can be in the thoracic (upper back) vertebrae. It’s also known as a dowager’s hump, buffalo hump, or kyphosis.

    However, it can be fixed:

    What to do

    First understand the cause: it generally comes from poor posture, especially from prolonged desk work or phone use.

    With that in mind…

    1. Posture adjustments: lean back in a chair to counter gravity’s pull on your head. Avoid slumping; keep your head aligned with your spine.
    2. Stretching: lie flat on the floor without pillows to restore spinal alignment. Gradually reduce pillow height during sleep to decrease neck hyperflexion.
    3. Neck retraction: pull chin straight back while keeping your eyes looking forwards. Hold for 15 seconds, gradually increasing to 60 seconds. Perform 10 repetitions, resting between sets.
    4. Strengthening: lean forward and pull the chin back against gravity. Hold, or repeat for 10 repetitions. Over time, increase duration to a minute.

    For more on all of this plus visual demonstrations, enjoy:

    Click Here If The Embedded Video Doesn’t Load Automatically!

    Want to learn more?

    You might also like to read:

    The Pains That Good Posture Now Can Help You Avoid Later

    Take care!

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